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wyotryot
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« Reply #30 on: February 24, 2010, 12:50:56 PM » |
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Hey nicdaniels - all I can say is go back to square one. Open your song, click the mp3, wait for your mp3 to show up, click the link and download. Above all, make sure you entered your email address correctly. I know that sounds kinda "doh!" but I've done dumber things  |
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Mario Ferrari
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« Reply #31 on: February 28, 2010, 08:17:22 AM » |
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hello,
are there problems with the server? i don`t get my mp3 as mail
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Ant
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« Reply #32 on: February 28, 2010, 08:40:33 AM » |
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It may be down just try again later.
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Mario Ferrari
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« Reply #33 on: March 01, 2010, 04:25:41 AM » |
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thx...i tried it several times, but still didn`t get my mp3
i saved the track
klicked on mp3
and the pop up appears
i klicked ok but no mail arrived
pls help-> thx
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wyotryot
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« Reply #34 on: March 01, 2010, 05:24:36 AM » |
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probably a server down, mario. a support request has been sent so JS will probably be looking after it today. Check back in about 6 hours.
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Mario Ferrari
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« Reply #35 on: March 01, 2010, 06:40:16 AM » |
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Thx a lot...i will wait...you know: anticipation is the greatest joy  |
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Mario Ferrari
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« Reply #36 on: March 02, 2010, 01:18:08 AM » |
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hi....
are there news about the server problem? still didn`t get my mp3`s
thx
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Das
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« Reply #37 on: March 02, 2010, 01:25:08 AM » |
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hi....
are there news about the server problem? still didn`t get my mp3`s
thx
...problems still not been resolved...they are still workin on it I guess. |
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Ant
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« Reply #38 on: March 02, 2010, 08:10:32 AM » |
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I'm on it Das I'll keep everyone up to date.
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Ant
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« Reply #39 on: March 02, 2010, 11:25:36 AM » |
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ok everyone we should be back up and running but there is a long line of MP3's so Please don't flood the servers all at once. Thanks.
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Mario Ferrari
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« Reply #40 on: March 03, 2010, 02:25:15 AM » |
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great  it works!!! thx a lot |
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jakewjakew
Newbie
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« Reply #41 on: March 25, 2010, 10:43:17 PM » |
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I've bought the 'all access pass', I've saved my songs, I've added those jamstudio email addresses so they don't get caught in my junk mail -- still not getting mp3 emails.
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Ant
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« Reply #42 on: March 26, 2010, 06:20:23 AM » |
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1. There should only be one address you need to worry about.Jamstudio will send your MP3 files to the e-mail address that you opened your account with.Check you profile to see if your e-mail is the right one.2. After you make a song make sure you always save your song before you hit the MP3 button.3. Check the forums,sometimes the Jamstudio servers go down for reasons out of there control and should be back up shortly.
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T-Reloaded
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« Reply #43 on: April 06, 2010, 08:25:46 PM » |
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I've done everything suggested and still no email from jamstudio with link to mp3. Just wondering... when we sign up... is there an option to not receive emails from jamstudio? ..i honestly cant remember. Also... how do i access my account settings in jamstudio? I dont see any tabs for account.
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Ant
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« Reply #44 on: April 06, 2010, 08:48:18 PM » |
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If a server is down, that can stop you from getting your MP3 files.Files will be sent to the e-mail address that you used when you opened your account.Please check your spam filter to see if your e-mail hasn't been blocked.And to get to your account click on your Profile at the top of the home page.
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