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Still getting charged 10 dollars
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Topic: Still getting charged 10 dollars (Read 497 times)
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RobertLeeHall
Hero Member
Posts: 2175
music is the universal language
Still getting charged 10 dollars
«
on:
April 06, 2009, 08:16:48 AM »
To whom it may concern,
I have noticed that the price of JS has dropped awhile back yet my paypal account is still being charged 10 bucks per month. would you please change this and reimberse me back the over charges.
Thx JS team.
Robert
aka Trebor999
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Robert
aka Trebor999
http://www.robertleehall.com
My Music
Clint
Administrator
Jr. Member
Posts: 97
Re: Still getting charged 10 dollars
«
Reply #1 on:
April 06, 2009, 05:03:11 PM »
Robert - we sent out two emails to every user when we made that switch... several hundred thousand emails went out... we also send an email after every $10 payment notifying the user of the new rate and encourage them to update their subscription with Paypal
Your $10 subscription is with Paypal.com therefore we cannot change it. Please cancel your current subscription (or I will cancel it for you, just email me) and create a new subscription under the new rate.
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RobertLeeHall
Hero Member
Posts: 2175
music is the universal language
Re: Still getting charged 10 dollars
«
Reply #2 on:
April 16, 2009, 05:34:16 AM »
Hi Clint,
Thank you for helping me resolve this
Robert
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Robert
aka Trebor999
http://www.robertleehall.com
My Music
Clint
Administrator
Jr. Member
Posts: 97
Re: Still getting charged 10 dollars
«
Reply #3 on:
April 16, 2009, 10:15:07 AM »
Absolutely! thanks for gifting the world with music
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doreenmmarsden
Hero Member
Posts: 825
Re: Still getting charged 10 dollars
«
Reply #4 on:
April 18, 2009, 03:10:02 PM »
Quote from: Clint on April 16, 2009, 10:15:07 AM
Absolutely! thanks for gifting the world with music
THANX TO JAM STUDIO for giving us the great opportunity. Dor
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If music be the food of love, then play on.
http://www.soundclick.com/renauk
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