Mail system down - again?

[annesusanne]

I don't get my songs sent by mail again - is this a recurrent problem here in JamStudio

If it is, wouldn't it be a better idea having a download-system?

Also, while I'm at it, what about a site where we could post our finished works?

That would be great

[jkenney]

Ant will e-mail clint today i'm sure . As far a site to post there are tons of free sites to post your songs on then just link it to here.

[annesusanne]

Thanks for answering me, jkenney - but 'probably today' somehow just isn't good enough as long as this is a pay-site, don't you agree?

When I bought access, there was no warning that the system would work 'most of the time' - if it was, I wouldn't have bought it - that

And I know, of course, that there are lots of sites offering people to put their music there - what I had in mind was more of a community

for the users of JamStudio in specific

[Ant]

The problem is being worked on! It's not Jamstudios fault if the hosting servers go down. And Jamstudio does work usually I know I am here 12 hours a day on and off checking it.You should be backing up your song when you make then.

[annesusanne]

The system hasn't been working for at least the last 12 hours - maybe longer, but that's how long I have experienced problems.

I believe no server problems should last that long - and if they do, one should really concider changing ones servers or web hotel...!

My point is that I -like any paying customer - expect to get what I was promised in the first place.

Of course I realize there might be difficulties and hang-up's from time to time, I don't have a problem with that.

But when that obviously happens quite often, and also takes a day or two to fix  - then it's not just

a 'these things happen' anymore, in my opinion.

[Ant]

  I have emailed Clint. The servers should be up soon.



If you like email Him at: clint@jamstudio.com

[annesusanne]

So this is actually a server-problem? Are you sure?

[jkenney]

Naa, i don't agree because things do happen. I'm a member of a few sites and every so often they might shut down for a whole weekend for maintanence or something might go wrong. They are fixing it.

[Dave H]

Hi annesusanne !.........Thank you for letting us know that something isn't working ......Sometimes, the JS server goes down....and for what reason ?....none of us in the forum are quite sure .... I just sent in an Mp3 request for one of my songs to test the system, and I didn't get anything in my email either.....

In almost 3 years since I've been using JS, the longest I've seen the system go unresponsive for an Mp3 request has been 3 days.  And it isn't a comon occurance.  On rare occasions it has happened but, the staff at JS always gets it worked out .....Thanks for being a member of the forum who isn't afraid to speak up !........we NEED you in here !.........

Dave

[annesusanne]

Thank you for answering me, Dave - guess we'll all just have to wait patiently, then

And hey - thanks for the kind words as well; I was beginning to feel a little bitchy here

[Dave H]

B ?........never !!!!!!.....

Dave

[annesusanne]

Lol

[wyotryot]

My 2cents worth, here. Dave's right, server problems are temporary, the longest has been 3 days, and it's always been fixed by the Monday. I think I've been on JS for 2 years now, and this issue has only happened 3-4 times. Patience, AnneSusanne, is definitely a virtue. Although, I remember the first time it happened to me I was hot in the middle of a tune I was trying to complete that weekend. I had to pull all my old meditation tricks out of the bag
welcome to JamStudio, AnneSusanne, and thank you for your voice. Very much looking forward to your songs...
Wyatt